NAZARETH offers an online shopping service regulated by the general conditions of sale, as described below. For this purpose, the use of this website constitutes your agreement with the conditions of sale. NAZARETH reserves the right to change these conditions without prior notice, publishing all changes here.

The use of this website is intended for personal use. Thus, the reproduction, transfer, distribution or storage of the contents of this Website without prior written authorization is prohibited for purposes other than personal use.

NAZARETH may at any time edit, in whole or in part, the terms and conditions listed here.

Online store customers are considered final consumers, subject to VAT assessment, with the exception of residents in countries outside the European Union.

The sales process is subject to compliance with the regulations established by Law No. 25/2008, of 5 June, on the regime for preventing and repressing the laundering of benefits from illegal sources and financing of terrorism.

It is strictly prohibited to introduce the link to our website for commercial purposes without prior authorization from NAZARETH. Simultaneously, the use of the nazarethcollection.com domain for abusive purposes, and without prior authorization, may be susceptible to NAZARETH resorting to the competent legal means. In the event that you find links that direct you to nazarethcollection.com on other websites, we assume no responsibility for either the source of the page or its content.

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WASHING INSTRUCTIONS

All Nazareth Collection pieces have composition and washing labels that identify the best way to take care of your piece. Compliance with the instructions allows them to last longer, ensuring greater satisfaction with your purchase.

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ONLINE STORE PRODUCTS

The products identified in their specific catalogs can be purchased in the online store. If a product is not available in the online store, it does not mean that it is out of stock at NAZARETH, as it may be available through another company distribution channel.

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PRICES

The prices shown in the catalog include VAT at the current rate at the time of purchase, but do not include shipping costs. Any other costs resulting from the shipment of packages outside the country, including customs costs, will be the sole responsibility of the buyer.

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ORDER AT NAZARETHCOLLECTION.COM

Ordering at nazarethcollection.com is very easy and respects all rules and laws that govern e-commerce. However, more information on this subject is available in our FAQ.

*Order processing begins immediately after payment confirmation.

In the event of incorrect data entry or just wanting to change something in your order, you can request its modification or cancellation through our Customer Service.

In accordance with law 7/2004 of January 7, on e-commerce, NAZARETH reserves the right to unilaterally cancel the order whenever a programming error, malfunction or deformed contractual proposal (in which the error concerns something crucial to the contract) is verified.

The customer can cancel the order if it has not yet been shipped, by sending an email or by telephone.

The cancellation request will only be effective when the order number and the name of the customer are mentioned.

If the customer wishes to return ordered items, NAZARETH's approval will be required. If approved, the amount paid will be refunded, but shipping costs will not be refunded.

NAZARETH will withhold shipping costs when the item is damaged or an error occurs during shipment.

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PAYMENT METHODS

Products can be paid for using one of the following electronic payment methods:

• — MULTIBANCO REFERENCE: payments will be made via ifthenpay, this being the entity that will appear when you make your payment and will appear on your bank statement using this option, payment confirmation is immediate, so shipment can be made on the same working day or until the next business day, depending on the time of order.
• — MBWAY: The customer receives a notification in the MBWAY APP on their smartphone. You will only have to validate the payment.

NAZARETH reserves the ordered products for 48 hours, after which time, in case there is no confirmation of payment, the order will be cancelled. If the buyer has a voucher, he can redeem it on offers in the online store, in accordance with the conditions of the store.

Nazareth NIF: 216554462

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DELIVERY TIME

In mainland Portugal, orders are usually delivered within 2 working days after the date of payment. In the Autonomous Regions, depending on the Islands, the estimated delivery time can vary from 3 to 5 working days. Deliveries to Europe and the rest of the world vary according to destination and transport time. It may take between 2 to 5 working days.

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EXCHANGE AND RETURN POLICY

NAZARETH accepts exchanges/returns within a maximum period of 15 days from the date of receipt of the order if you wish to change size, model, color or simply request a return, provided that the items meet all the requirements below:

• — Have not been used or washed.
• — Don't be personalized.
• — With all accessories shipped including exteriors and hangtags.
• — Are in storage conditions, in the original packaging (if any).

Exchanges/returns can be made at one of our stores or via email/post, identifying the name and order number and the reason for purchase. In the rare event that you discover a defect, please accompany your order with a photo.

Shipping costs for exchanges/returns will be the responsibility of the customer, with the exception of defective parts. In these exceptional cases, the customer must contact our Customer Support to schedule the collection of the item and nazareth collection will bear the transport costs. However, the shipping of replacement items will follow the Shipping Cost rules of a normal purchase.

NAZARETH will not be responsible for any loss or delay of items in transport from the customer's address to our warehouse.

If you exchange an item purchased for another of lesser value, NAZARETH undertakes to refund the amount of the difference in prices, subtracting only the shipping costs.

If you exchange an item purchased for another of lesser value, NAZARETH undertakes to refund the amount of the difference in prices, subtracting only the shipping costs.

The refund will be made by the same method used for payment:

• — Paypal: refund to Paypal account
• — Visa: refund for the card used

The refund will be issued within a maximum period of 10 working days after receipt of the order by our Customer Support services. The date on which this amount will be available in the customer's account will depend on the banking institution that provides services to the customer.

NAZARETH will not be responsible for shipping costs for returns or costs for returning products returned due to errors in the shipping address.

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CANCELLATION OF ORDERS

Both the user and Nazareth can cancel orders. The user, before the order is sent by post, may cancel the order at no cost.

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DEFECTS

Nazareth Collection undertakes to use the best suppliers nationwide (Portugal), in order to deliver the best possible product to its final consumer. In addition, our team performs quality control on 10% of samples of the parts before receiving them in order to reduce the possibility of defect. However, anomalies may occur in our parts, which we regret in advance.

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CLAIMS

Complaints of defects of the articles after use are accepted, for this, you must contact us through our Customer Support. Upon receipt of your shipment, the complaint will be reported to the brand and the maximum customer response time is 1 month. In accordance with Portuguese law, you can also use the online complaints book by clicking here

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ONLINE STORE REGISTRATION

Individual registration in the online store is carried out in the store under "Registration". This registration allows for an easier purchase process, with the recording of customer identification data, allowing immediate recognition of the same, without the need for new typing in a future purchase. The Customer can update his personal data online whenever he makes a purchase in the online store. Access is restricted to each user and guaranteed by the use of a login and a password that must be changed on first use. After registration, this data is sent to the customer's email to ensure confidentiality, with the user being solely responsible for its subsequent use.

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APPLICABLE LAW

All purchases made on the nazarethcollection.com website are subject to Portuguese law. Any conflict or divergence of interpretation of the general conditions of sale and use will be submitted to the competent Portuguese court. If our client is located outside mainland Portugal, we inform you that any legal proceedings must be referred to the Portuguese courts.

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CONTACTS

Alternative Resolution of Consumer Disputes (RAL) – Law nr. 144/2015 In the event of a dispute, the consumer may resort to an Alternative Consumer Dispute Resolution Entity:

*More information at Consumer Portal www.consumidor.pt

Porto Consumer Information and Arbitration CenterAddress: Rua Damião de Góis, 31, Loja 6,4050-225 Porto

• Contact — 225 508 349
• Website — www.cicap.pt
• Email — cicap@cicap.pt

SECURITY AND PRIVACY POLICY

In compliance with Law 67/98 of October 26, on the Protection of Personal Data, we inform you that the processing of personal data collected on the nazarethcollection.com website is the responsibility of NAZARETH. The data collected on this site is intended for processing orders and communicating with Customers, billing, processing requests for information and any complaints, statistical analysis, as well as their use for direct marketing purposes.

The name, telephone number, postal address and e-mail address for sending, billing and marketing campaigns, prizes and newsletters are collected (newsletters are received with the user's consent - Double Opt-in). In addition, when making a purchase on the site, we will also collect information about the delivery address and payment details.

NAZARETH guarantees the confidentiality of all data provided by its customers, not sharing these with any company/customer that is not part of the shipping process (Nacex/CTT) or billing of orders. At any time, you can opt out of all communications/advertisements from NAZARETH, for that, just talk to our Customer Support or use the portal: http://www.aboutads.info/choices.

Notwithstanding NAZARETH collecting and processing data securely, which prevents its loss or manipulation using the best practices for this purpose, we inform you that collection in an open network allows the circulation of personal data under reduced security conditions , running the risk of being seen and used by unauthorized third parties. If the customer wishes to verify the data he has submitted to NAZARETH, he can do so in his personal account. All Customers have the right to access, rectify, cancel and oppose their data. If you wish at any time to stop being part of the nazarethcollection.com database, you can exercise this right through Customer Support. The customer must keep the access data to his account secure, given that any and all actions or requests made through his account will be his responsibility. We recommend that the customer does not store his password in the browser, since another person with access to his computer can see and use his personal information. For more information, we recommend consulting our Privacy Policy. This agreement is applied in light of Portuguese law.

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CAMPAIGNS AND PROMOTIONS

• Maximum offer of 1 voucher per shopping cart/customer, regardless of the number of items purchased.
• Discounts cannot be combined with other valid coupons.
• Campaigns and promotions will be promoted and articulated through the brand's social networks.